Refund & Return Policy

Effective Date: 23-09-2024

Thank you for choosing Medicrit. We strive to provide you with high-quality products and services. If you are not completely satisfied with your purchase, please review our refund and return policy below.

1. General Policy

We offer a [insert number]-day return policy from the date of purchase. If you are not satisfied with your order for any reason, you may return it within this period for a full refund or exchange.

2. Eligibility for Returns

To be eligible for a return, the following conditions must be met:

  • The item must be unused and in the same condition that you received it.
  • It must be in the original packaging.
  • A receipt or proof of purchase is required.

3. Non-Returnable Items

Certain items cannot be returned, including:

  • Digital products or services once accessed.
  • Personalized or customized products.

4. Return Process

To initiate a return, please follow these steps:

  1. Contact our customer service team at [Insert Email] or [Insert Phone Number] to request a return authorization.
  2. Provide your order number and a brief explanation of the reason for the return.
  3. Once your return is authorized, we will provide you with instructions on how to return the item.

5. Refunds

Refunds will be processed within [insert number] business days of receiving your returned item. The refund will be issued to the original payment method used at the time of purchase. Please note that it may take additional time for your bank to process and post the refund.

6. Exchanges

If you wish to exchange a product for a different item, please follow the return process outlined above. Once we receive your returned item, we will issue a refund, and you can place a new order for the desired item.

7. Shipping Costs

Customers are responsible for paying the shipping costs for returning items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

8. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately a medicrit@medicrit.co.in  We will arrange for a replacement or refund at no additional cost to you.

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